Planned hardware rollouts as a repeatable service – from a single branch refit to a client replacement across all sites. You get a fixed process, documented results per device and billing based on unit numbers, not hours.
Devices are prepared, imaged and configured to your specification – identically across all sites.
Set-up at the workplace, data migration and handover to the user – with a checklist and sign-off per device.
Old devices are dismantled, recorded and returned with a handover report.
Install, move, add, change: single jobs and small batches during operations – billed per call-out.
Where remote support ends, our work begins: technicians on site at your locations or at your customers' locations – Germany-wide, per ticket or as recurring support. We work to your processes and in your ticket systems; for field service providers and system houses white label under your brand on request.
Fault clearance, hardware replacement and spare part installation – with contractually agreed response times.
Install, move, add, change at workplaces and in branches – as a single ticket or in series.
Work in server rooms and network cabinets to your instructions – patching, replacement, visual inspection, documentation.
Support for office and branch moves: dismantling, set-up, commissioning and function testing.
Three types of client, three different expectations of cooperation and evidence.
We take on call-outs as a subcontractor, work in your ticket systems and report back in the agreed format – white label under your brand on request.
Additional technicians for rollouts and on-site appointments when your own team is at capacity. A fixed contact, billed per device or per call-out.
Rollouts across all sites and recurring support from a single source – with documentation your internal IT can use directly.
In addition to our project services we provide technical staff when you need capacity rather than a single service – legally compliant and in three models. Staff leasing is based on our own licence under § 1 AÜG (German Federal Employment Agency). Rates are fixed in writing before the assignment starts.
Our employees work under your direction inside your team – with our own AÜG licence, transparent rates and equal-pay compliant handling.
Self-employed specialists for clearly defined projects and work packages – with a clean contractual separation.
Direct employment with you – the fee is success-based and due on signature of the contract.
If you are unsure: describe the case and we will classify it and name the right model.
